FAQ's

Every piece is made to order: Production usually takes 2 to 5 business days. Delivery then takes 4 to 10 business days, depending on where you are. You’ll see an estimated date at checkout. Treat it as a good guide, not a guarantee.

Because we’d rather print it for you than watch it gather dust on a shelf. We don’t hold stock, so nothing goes to waste and every print is fresh. The only catch is that your order needs a little time to be made.

Production starts quickly, so speed matters. Spotted a slip with a size, colour or address? <p><a href="mailto:create@think-creative.co.uk"> Email</a></p>as soon as you can and we’ll do everything we can to sort it. We can’t promise changes once printing has begun.

We calculate shipping at checkout based on where you live and what’s in your basket, so there are no nasty surprises later.

Yes. Once your order ships, we’ll email you a tracking link so you can follow it all the way home. No email within 5 days of ordering? Tell us and we’ll chase it up.

Some products are printed at different facilities, so 1 order can arrive in more than 1 parcel. It’s still 1 order, and you won’t pay a penny extra for it.

Orders delivered within the UK shouldn’t attract any customs charges. Any international orders heading overseas may be hit with import duties, taxes or handling fees set by your local customs authority. These aren’t included in your order total, and they’re outside our control, so your local customs office is the best place to check.

Getting the fit right is the trickiest part of buying clothes online, so it’s worth 2 minutes. Every product page has a size guide with garment measurements. Measure a favourite piece you already own and compare it to the chart. Fit varies between styles, so check each one rather than assuming your usual size.

Good care keeps the colours bold and the print sharp. Wash inside out at 30 degrees and avoid tumble drying on high heat. Each product page lists its own care instructions, so give them a quick look before the garment goes in the machine.

We want you to love what you ordered, so we’ll put things right. If your item arrives faulty, damaged or misprinted, email us within 30 days with your order number and a clear photo. We’ll arrange a replacement or refund at no cost to you. If you’ve simply changed your mind.